These Terms of Service ("Terms") govern your use of the website falconautoglasstx.com(the "Site") and any services provided by Falcon Auto Glass & Sunroof("we," "us," or "our"). By accessing our Site or requesting our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.
1. Use of This Website
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site. You must not:
- Use the Site in any way that violates applicable local, state, national, or international laws
- Transmit any unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any part of our Site or systems
- Use automated tools to scrape, crawl, or extract data from our Site without permission
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
2. Services
Falcon Auto Glass & Sunroof provides mobile auto glass repair and replacement services including windshield replacement, door and side glass replacement, rear window replacement, sunroof repair and replacement, and Tesla auto glass repair throughout Houston and Harris County, Texas. All services are subject to availability, vehicle accessibility, and technician scheduling. We reserve the right to decline service at our discretion.
3. Quotes & Pricing
Quotes provided via phone, text, or our website are estimates based on the information you provide. Final pricing may vary upon inspection of the actual damage or vehicle condition. All prices are subject to change without notice. We will communicate any pricing changes before beginning work. We are not responsible for pricing errors resulting from incomplete or inaccurate information provided by the customer.
4. Warranty
We offer a Lifetime Workmanship Warranty on all installation labor performed by our technicians. This warranty covers defects in workmanship such as water leaks, wind noise, or improper sealing resulting from our installation. It does not cover damage caused by accidents, vandalism, vehicle collisions, improper use, subsequent repairs performed by third parties, or natural wear and tear. The warranty on glass materials is subject to the terms of the glass manufacturer. Warranty claims must be reported to us promptly and may require inspection of the vehicle.
5. Customer Responsibilities
- Ensure the vehicle is accessible and in a safe location for our mobile technicians to work
- Provide accurate vehicle information (year, make, model, and glass type needed)
- Remove personal belongings near the work area prior to service
- Follow any post-installation instructions provided by our technician (e.g., drive-away times, urethane cure periods)
- Notify us promptly of any concerns with completed work so we may address them under warranty
6. Payment
Payment is due at the time of service unless otherwise agreed upon in writing. We accept cash, major credit cards, and other payment methods as communicated at the time of booking. Returned payments or chargebacks may result in additional fees and suspension of warranty coverage.
7. Cancellations & Rescheduling
We understand schedules change. If you need to cancel or reschedule an appointment, please notify us as early as possible by phone or text at (281) 967-4089. Last-minute cancellations may impact our ability to serve other customers and may result in a rescheduling fee at our discretion. We reserve the right to reschedule appointments due to weather conditions, technician availability, or other circumstances beyond our control.
8. Intellectual Property
All content on this Site — including text, images, logos, graphics, and page layouts — is the property of Falcon Auto Glass & Sunroof or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content on this Site without our express written permission.
9. Third-Party Advertising & Links
Our Site may display advertisements served by Google Ads and other third-party advertising networks. These networks may use cookies and tracking technologies to serve ads relevant to your interests. We are not responsible for the content of third-party advertisements or the privacy practices of advertisers. Our Site may also contain links to third-party websites. We have no control over and accept no responsibility for the content or practices of those sites.
10. Disclaimer of Warranties
This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Falcon Auto Glass & Sunroof shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Falcon Auto Glass & Sunroof and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising from your use of our Site, your violation of these Terms, or your violation of any rights of a third party.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our Site or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
Falcon Auto Glass & Sunroof
Houston, TX & Harris County
Phone: (281) 967-4089
Website: falconautoglasstx.com